Field Collection Officer (Penagihan Lapangan) - Jawa Tengah
Join PT Mitra Solusi Lelang as a Field Collection Officer and play a pivotal role in ensuring timely loan repayments while maintaining strong customer relationships. This position offers a unique opportunity to work in the financial services sector, contributing to the success of our clients and the growth of our team in Jawa Tengah.
As a Field Collection Officer, you will be responsible for visiting clients to collect outstanding payments, negotiate settlements, and provide excellent customer service. You will work closely with our collection team to ensure that all debts are recovered efficiently and professionally. This role is perfect for someone who is detail-oriented, has excellent communication skills, and is passionate about helping people resolve their financial issues.
At PT Mitra Solusi Lelang, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, opportunities for professional development, and a chance to make a real difference in the lives of our clients.
📋 Tanggung Jawab Pekerjaan
- Visiting clients to collect outstanding payments
- Negotiating settlements and payment plans with clients
- Providing excellent customer service and resolving client concerns
- Documenting all collection activities and updating client records
- Working closely with the collection team to ensure efficient debt recovery
- Maintaining strong customer relationships to encourage future business
- Following company policies and procedures for collections
- Providing regular reports on collection activities and progress
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in collections or a related field
- Proven track record of successful debt recovery
- Excellent communication and negotiation skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Familiarity with collection software such as Salesforce or similar
- Ability to work in a fast-paced environment and meet tight deadlines
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang