Customer Service & Operations Administrator (Backend Support) - Entry Level

Join StaffKing Pte Ltd as a Customer Service & Operations Administrator and kickstart your career in a dynamic backend support role. This entry-level position offers a fantastic opportunity to develop your skills in logistics, procurement, and administrative operations in the vibrant city of Canggu, Bali. As a Customer Service & Operations Administrator, you will be the backbone of our operations, ensuring smooth and efficient daily processes.

In this role, you will handle a variety of tasks, from managing customer inquiries and complaints to coordinating with suppliers and logistics partners. You will use tools like Salesforce, QuickBooks, and Google Workspace to streamline our operations and provide exceptional service to our clients. This is your chance to grow and learn in a supportive environment while contributing to a global company.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and complaints, ensuring timely and satisfactory resolutions.
• Coordinate with suppliers and logistics partners to manage inventory and shipments.
• Process and manage purchase orders, invoices, and payments using QuickBooks.
• Maintain and update customer records in Salesforce.
• Assist in the preparation and distribution of operational reports.
• Support the team with administrative tasks, such as scheduling, travel arrangements, and event coordination.
• Collaborate with the operations team to improve processes and streamline workflows.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• 1-2 years of experience in customer service, administrative support, or a similar role.
• Proficiency in English, both written and spoken.
• Familiarity with Salesforce and QuickBooks is a plus.
• Strong organizational and multitasking skills.
• Ability to work well in a team and independently.
• Good communication and problem-solving skills.
• Flexible and adaptable to a fast-paced environment.

🛠️ Keahlian

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